United and American Airlines Name Change Policy: Understanding Your Options

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Traveling can be exciting, but unexpected situations can arise, sometimes necessitating a change in your flight reservation. One such scenario might involve needing to modify the passenger name on your ticket. Both United and American Airlines, two major US carriers, have specific policies in place for handling name changes. Understanding these policies will help you navigate the process smoothly and avoid any potential roadblocks.

United Airlines Name Change Policy

United offers some flexibility in modifying passenger names or misspelled name correction, with different procedures depending on the nature of the change and the fare type of your ticket. Here’s a breakdown:

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Simple Name Corrections:

  • Minor errors like typos or initials can be corrected online without additional fees or documentation. The change must not alter the original date of birth or gender.

Non-substantial Name Changes:

  • Modifications like adding middle names, prefixes, or suffixes are considered non-substantial. United allows such changes through their website or customer service for a processing fee. Additional documentation might be required, such as legal marriage certificates or divorce decrees.

Substantial Name Changes:

  • Changing the first or last name entirely is considered a substantial change. Passengers must contact United directly for this, and typically, fees and documentation, including legal name change documents, are mandatory. Fare rebooking might be necessary, incurring potential fare differences.

MileagePlus Account Name Changes:

  • Updating your name on your MileagePlus account follows similar guidelines. Simple corrections can be made online, while substantial changes require written documentation and may involve fees.

Special Considerations:

  • Certain fare types or booking classes might have stricter name change policies, including non-refundable options.
  • United offers some flexibility for name changes due to unforeseen circumstances like illness or death of a family member. Contact customer service for details.

Timeframes and Fees:

  • Generally, name changes should be made at least 24 hours before departure to avoid additional fees.
  • Fees for non-substantial and substantial changes vary depending on the fare type and timing. United’s website provides specific details for each scenario.

American Airlines Name Change Policy

American Airlines also offers different options for name changes, with similar considerations as United:

Simple Name Corrections:

  • Minor typos or misspellings can be corrected online at no additional cost. Documentation is not required, and the correction must not alter the original passenger information.

Non-substantial Name Changes:

  • Adding or removing middle names, prefixes, or suffixes falls under this category. Fees and documentation might be required depending on the fare type and timing. Contact American Airlines customer service for specific details.

Substantial Name Changes:

  • Changing the first or last name entirely requires contacting American Airlines and providing legal documentation (marriage licenses, name change decrees, etc.). Fare rebooking and potential fare differences might apply.

AA Advantage Account Name Changes:

  • Updating your name on your AA Advantage account follows similar guidelines as United. Simple corrections can be made online, while substantial changes require written documentation and might involve fees.

Special Considerations:

  • Similar to United, American Airlines’ policy offers some flexibility for unforeseen circumstances. Contact customer service for details.

Timeframes and Fees:

  • Name changes should ideally be made at least 48 hours before departure to avoid potential fees.
  • Fees for non-substantial and substantial changes vary based on fare type and timing. American Airlines’ website provides a fee schedule for different scenarios.

Comparing United and American Airlines Name Change Policies

While both airlines share similar approaches to name changes, some key differences exist:

  • Fee structure: United’s fees generally start lower than American’s, but the exact costs can vary depending on the fare type and timing.
  • Timeframes: American allows slightly more time for name changes before departure without incurring additional fees.
  • Flexibility: Both airlines offer some flexibility for unforeseen circumstances, but the specific criteria might differ.

Ultimately, the best option for you depends on your specific situation and the details of your flight reservation. Carefully review the relevant airline’s policy and contact their customer service if you have any questions or require assistance.

Additional Resources:

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